CAPACITY DEVELOPMENT

Workshop 6 on “Government Innovation for Social Inclusion of Vulnerable Groups” during the United Nations Public Service Forum (24-25 June 2019, Baku, Azerbaijan) June 27, 2019
 
 
 
Workshop 6 on “Government Innovation for Social Inclusion of Vulnerable Groups” during the United Nations Public Service Forum
(24-25 June 2019, Baku, Azerbaijan)
 
DPIDG, through its Project Office on Governance, organized the Workshop on “Government Innovation for Social Inclusion of Vulnerable Groups” with participants diversely represented from LDCs, SIDS, LLDCs and middle- and low-income countries. The theme of this workshop is highly relevant to pursuing the overarching principle of leaving no one behind in the context of SDG implementation. This workshop was structured with an aim to review different dimensions of promoting social inclusion of vulnerable groups.
 
Participants had comprehensive discussions on the challenges of identifying vulnerable groups due to complexity in defining vulnerabilities, which calls for high quality disaggregated data on vulnerable groups. This Workshop highlighted that gender is a cross-cutting issue and governments should always keep the gender issue at the core of public service delivery and social inclusion. Participants also discussed how to improve access to public service delivery and engagement of vulnerable groups with emphasis on the special needs of persons with disabilities and older persons. 
The Workshop noted that new technologies, including IoT, AI and blockchain, have provided huge potential for government institutions to better serve and engage vulnerable groups. Participants urged that government officials improve their digital literacy and capacities in better leveraging new technologies while be mindful of protecting privacy and respecting dignity of vulnerable groups.  
 
Participants agreed that it is important to create an enabling ecosystem for social inclusion. And governments, across all agencies, should work in close collaboration with private sector and civil society organizations which advocate the rights of vulnerable groups – through economic incentives such as tax break and promoting corporate social responsibilities. 
 
The Workshop underscored the essential roles of local governments in promoting social inclusion of vulnerable groups and local government officials have to change their mindsets and improve their capacities including digital skills and innovate in government operations.
More importantly, the Workshop emphasized the importance of institutionalizing the inclusion of vulnerable groups in consultation and policy making process while ensuring such inclusion and engagement meaningful and effective.
 
Programme and Presentations
 
Day 1: 24 June 2019
14:30 – 15:00
Opening Session
 
14:30 – 14:40
Keynotes Speech
H.E. Mr. Sahil Babayev, Minister of Labour and Social Protection of Population, Republic of Azerbaijan
14:40 – 14:50
Welcome Remarks
Mr. Chae Gun Chung, Head of United Nations Project Office on Governance (UNPOG), DPIDG/UN DESA
14:50 – 15:00
Introduction to the Theme
Mr. Keping Yao, Senior Governance and Public Administration Expert, UNPOG, DPIDG/UN DESA
15:00 – 16:00
Session 1: Identifying Vulnerable Groups
Session Moderator:
● Ms. Lotte Nijland, Dealmaker at Team Regions, Ministry of the Interior and Kingdom Relations, Netherlands
15:00 – 15:10
Overall Presentation – Importance of/Challenges to Identifying Vulnerabilities
Mr. Keping Yao, Senior Governance and Public Administration Expert, UNPOG, DPIDG/UN DESA
15:10 – 15:20
Creating Nationwide Platform on Information to Identify the Poor in
Cambodia (ID Platform)
Mr. Poch Sovanndy, Deputy Director General of Planning, Ministry of Planning, Cambodia
15:20 – 15:30
Enhancing Visibility of the Marginalized Communities with GPS Technology -
Map Kibera Empowerment Project in Kenya
Mr. Joshua Ogure, Coordinator, Map Kibera Trust, Kenya
15:30 – 15:40
Identifying Groups in Real Poverty with Big Data
Mr. Lei Zheng, Professor, School of International Relations and Public Affairs, Fudan University
15:40 – 16:00
Discussion and Wrap-up by Moderator
 
16:00 – 16:20
Coffee break
 
16:20 – 16:30
Session 2: Improving Access to Public Service Delivery
Moderator: Mr. Sunil Thawani, Fellow, American Society for Quality (ASQ); Member, Board of Directors, Dubai Quality Group
16:20 – 16:30
Overall Presentation on Improving Access of the Vulnerable Groups to Public Service Delivery
Ms. Mi Kyoung Park, Governance and Public Administration Officer, UNPOG, DPIDG/UN DESA
16:30 – 16:40
Enhancing Accessibility of Women to Public Service Delivery
Ms. Milana Rikanovic, Gender Specialist/Head of Office, UN Women Serbia
16:40 – 16:50
The Art of the Deal in the Social Domain
Ms. Lotte Nijland, Dealmaker at Team Regions, Ministry of the Interior and Kingdom Relations, Netherlands
16:50 – 17:00
2019 UNPSA Winner Case – Access to Expensive Medicines for the Poor & Vulnerable
Mr. Pascual Fidelio, Executive Director, Laboratory of Hemoderivatives, National University of Cordoba, Argentina
17:00 – 17:30
Discussion and Wrap-Up by Moderator
 
Day 2: 25 June 2019
10:50 – 11:00
Recap of Day 1 by Workshop Rapporteur
 
 
Workshop Rapporteur
Mr. Limon B. Rodriguez, Senior Economist, Accenture Research
11:00 – 12:20
Session 3: Enhancing Engagement of Vulnerable Groups in Decision-Making and Public Service Delivery
Moderator: Ms. Katinka Weinberger, Chief, Environment & Development Policy Section, Environment and Development Division, UN ESCAP
11:00 – 11:10
Overall Presentation – Engagement of Vulnerable Groups for Decision-Making and Public Service Delivery
• Ms. Katinka Weinberger, Chief, Environment and Development Policy Section, Environment and Development Division, UN ESCAP
11:10 – 11:20
Creating Accountable and Transparent Local Governments through Civic Technology
• Mr. Nama R. Budhathoki, Executive Director, Kathmandu Living Labs
11:20 – 11:30
Innovative Approach to Participatory Decision-Making
• Ms. Arifah Sharifuddin, Senior Manager, Sharing Economy Ecosystem Division, Malaysia Digital Economy Corporation
11:30 – 11:40
Engaging African Youth effectively in Decision-Making Processes and Public Service Delivery
• Ms. Natalie Mukundane, Executive Chairperson, African Youth Commission
11:40 – 12:20
Discussion and Wrap-Up by Moderator
 
12:20 – 12:30
Session 4: Promoting Social Inclusion of Persons with Disabilities and Older Persons through Public Service Delivery
Moderator: Mr. Louis Meuleman, Member of the UN Committee of Experts on Public Administration (2018-2021); Visiting professor, Public Governance Institute, University of Leuven, Belgium
12:20 – 12:30
Overall Presentation – ICT and Innovation for Inclusion of Persons with Disabilities and Older Persons
Keping Yao, Senior Governance and Public Administration Expert, UNPOG, DPIDG/UN DESA
12:30 – 12:40
Outreach Services: Empowering Persons with Intellectual Disabilities in the Community in Indonesia
Ms. Murhardjani, Head of National Rehabilitation Center for Persons with Intellectual Disabilities, Ministry of Social Affairs, Indonesia
12:40 – 12:50
Innovative Partnership with the Private Sector for Improving Social Inclusion of the Children with Disabilities - Project Therapy, Education, Assimilation of Children with Handicap (TEACH)
Mr. Benjamin Jr. Abalos, Lecturer, National College of Public Administration and Governance, University of the Philippines
12:50 – 13:00
Building Capability in the Community to Age In Place, Singapore
Ms. Sweet Fun Wong, Chief Transformation Officer, Khoo Teck Puat Hospital & Yishun Health, National Healthcare Group, Singapore
13:00 – 14:30
Coffee Break
 
14:30 – 15:10
Session 4: Promoting Social Inclusion of Persons with Disabilities and Older Persons through Public Service Delivery (Continued)
 
14:30 – 15:10
Discussion and Wrap-Up by Moderator
 
15:10 – 16:00
Session 5: Developing Capacities to Promote an Enabling Ecosystem for Social Inclusion of Vulnerable Groups
Moderator: Mr. Ramiz Uddin, Head of Results Management and Data, a2i Programme, Bangladesh
15:10 – 15:20
Overall Presentation
● Mr. Louis Meuleman, Member of the UN Committee of Experts on Public Administration (2018-2021); Visiting professor, Public Governance Institute, University of Leuven, Belgium
15:20 – 15:30
Efforts and Challenges in Developing Capacities of Public Institutions for Promoting Innovation in Public Service for Vulnerable Groups
● Mr. Ahmed Laamoumri, Secretary General, Ministry of Administration Reform and Civil Service, Kingdom of Morocco
15:30 – 15:40
Empowering Civil Servants to Better Understand the Specific Needs of the Vulnerable Groups and Motivating them with a Sense of Purpose – Empathy Training
● Mr. Ramiz Uddin, Head of Results Management and Data, a2i Programme, Bangladesh
15:40 – 15:50
Enhancing Financial Accessibility for Financial Inclusion of the Vulnerable Groups Inside and Outside of Korea
● Mr. Woo Jong Sim, Senior Manager, Korean Federation of Community Credit Cooperatives
15:50 – 16:00
How to Create an Enabling Ecosystem to Promote Social Inclusion of Vulnerable Groups - The Case of India
● Ms. Yogita Swaroop, Economic Advisor, Ministry of Social Justice and Empowerment, India
16:00 – 16:20
Coffee Break
 
16:20 – 17:15
Session 5: Developing Capacities to Promote an Enabling Ecosystem for Social Inclusion of Vulnerable Groups (Continued)
Chair: Mr. Keping Yao, Senior Governance and Public Administration Expert, UNPOG, DPIDG/UN DESA
16:20 – 16:40
Discussion
 
16:40 – 17:15
Roundtable Discussion Innovate for Social Inclusion of Vulnerable Groups – Strategies, Challenges and Policy Recommendations
Ms. Kuenzang L. Sangey, Chief Planning Officer, Gross National Happiness Commission, Bhutan
Mr. Robert Numbaru, Senior Social Policy Officer, Department of National Planning and Monitoring, Papua New Guinea
Mr. Poch Sovanndy, Deputy Director General of Planning, Ministry of Planning, Cambodia
17:15 – 17:30
Summary & Closing
 
17:15 – 17:30
Summary of Discussion by Workshop Rapporteur
Mr. Limon B. Rodriguez, Senior Economist, Accenture Research
 
Final Closing/Wrap-up
Mr. Chae Gun Chung, Head of United Nations Project Office on Governance, DPIDG/UN DESA
UNPOG : Workshop 6 on “Government Innovation for Social Inclusion of Vulnerable Groups” during the United Nations Public Service Forum (24-25 June 2019, Baku, Azerbaijan)
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