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2016 United Nations E-Government Survey July 29, 2016
2016 United Nations E-Government Survey, the flagship publication of Division of Public Administration and Development Management (DPADM), United Nations United Nations Department of Economic and Social Affairs (UNDESA) was released on 29 July 2016. 

United Nations E-Government Survey is published every two years and it is the only global report that assesses the e-government development status of the 193 UN Member States. It serves as a tool for decision-makers to identify their areas of strength and challenges in e-government and to guide e-government policies and strategies.

This year's Report is the 8th issue and it provides new evidence that e-government has the potential to help support the implementation of the 2030 Agenda and its 17 sustainable development goals (SDGs).

According to the report, there have been increased efforts to utilize advanced electronic and mobile services for the benefit of all. But fixed and wireless broadband subscriptions have increased unevenly across regions. Europe leads the world and coming closer to market maturation, while Africa is still lagging behind. While the overall availability of broadband has increased, substantial regional disparities and a growing divide persist. All countries agreed, in SDG 9, that a major effort is required to ensure universal access to internet in the least developed countries.

The Survey indicates that countries in all regions are increasingly utilizing new information and communication technologies to deliver services and engage people in decision-making processes. One of the most important new trends is the advancement of people-driven services - services that reflect people’s needs and are driven by them.

At the same time, disparities remain within and among countries. Lack of access to technology, poverty and inequality prevent people from fully taking advantage of the potential of information and communications technology (ICTs) and e-government for sustainable development. In 2016, there is still a huge gap between African countries, with an E-Government Development Index (EGDI) average of 0.2882, and European countries, with EGDI average of 0.7241. Europe provides 10 times more services to the poor, persons with disabilities and older persons than Africa and Oceania.

To realize the full potential impact of e-government for sustainable development, the report found that it needs to be accompanied by measures to ensure access and availability of ICT and make public institutions more accountable and more responsive to people’s needs. It concluded that it is essential to ensure that the overarching objective of poverty eradication and “Leaving No One Behind”, a key principle of the 2030 Agenda, are at the core of efforts to mobilize ICT to realize the transformation the 2030 Agenda demands.

Read the full 2016 UN E-Government Survey: https://publicadministration.un.org/egovkb/
UNPOG : 2016 United Nations E-Government Survey
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