CAPACITY DEVELOPMENT
Workshop on Restoring Trust in Government through Public Sector Innovations
June 29, 2007
7th Global Forum on Reinventing Government: Building Trust in Government
26 – 29 June 2007
Vienna, Austria
Vienna, Austria
| THURSDAY, 28 JUNE 2007 | |
|---|---|
| Time | Programme |
| 09:00 – 09:45 | OPENING CEREMONY Introduction to the Theme and Workshop by Facilitators Dr. Adriana Alberti Chief, Programme for Innovation in Governance and Public Administration, DPADM Department of Economic and Social Affairs United Nations Dr. Gowher Rizvi Director, Ash Institute for Democratic Governance and Innovation Kennedy School of Government Harvard University Welcome Address Dr. Myungsoo Cho Chief Technical Adviser, United Nations Governance Centre (UNGC) Dr. Carlo Flamment President, Formez- Training and Study Centre Italy Dr. Guido Bertucci Director, Division for Public Administration and Development Management Department of Economic and Social Affairs |
| 09:45 – 10:30 | SESSION I: Innovations that Increase Trust in Government Leadership Introduction by Chair Honourable Madame Jocelyne Bourgon President Emeritus/Présidente émérite Canada School of Public Service/ Ecole de la fonction publique du Canada Increasing Trust in Government Leadership through more Participatory and Transparent Government Professor Byong-seob Kim Chairman of the Presidential Committee on Government Innovation and Decentralization Government of the Republic of Korea Empowering Citizens to become Entrepreneurs through a One-Stop e-Government Portal, 2007 UNPSA Winner Maria Olivia Recart Herrera Vice-Minister Ministry of Finance Government of Chile Increasing Trust in Local Government Leadership by Providing On-line services: the e-Fez initiative, 2007 UNPSA Winner Mr. Driss Kettani Alakhawayn University in Ifrane Morocco |
| 10:30 – 11:00 | Coffee Break |
| 11:00 – 12:00 | Discussion |
| 12:00 – 12:15 | Presentation by Working Group Rapporteur and Wrap-up by Chair Rapporteur : Dr. Ragaa Makharita, Senior Advisor |
| 12:15 – 14:30 | Lunch Break |
| 14:30 – 16:00 | SESSION II: Innovations that Promote Trust in the Quality of Public Services Introduction by Chair H.E. Khunying Dhipavadee Meksawan, Minister to the Prime Minister's Office, Thailand King Abdullah II Award for Excellence: Highlights Ms. Yasera Ghousha Executive Director of the King Abdullah II Center for Excellence Jordan The Impact of the King Abdullah II Award for Excellence on the Performance and Reform of Public Administration in Jordan Dr. Hyam Al-Nashash Al Balqa’ Applied University / Princess Alia University College Jordan Improving Transparency, Accountability, and Responsiveness in the Public Service through Performance Contracting , 2007 UNPSA Winner Mr. Richard Ndubai Secretary, Performance Contracts Steering Committee Secretariat Kenya Innovation in Performance Management Dr. Dongsung Kong Professor, Graduate School of Governance, Sungkyunkwan University, Republic of Korea |
| 15:00 – 15:45 | Discussion |
| 15:45 – 16:00 | Presentation by Working Group Rapporteur and Wrap-up by Chair Rapporteur : Dr. Fatma Sayed, European University Institute, EUI, Italy |
| 16:00 – 16:15 | Coffee Break |
| 16:15 – 17:45 | SESSION III: Innovations that Promote Access to Public Services Introduction by Chair: H.E. Zuhair M’dhaffer Minister of Public Administration Office of the Prime Minister Government of Tunisia Providing Access to Public Services through the Citizen Assistance Service Centers and Mobile Bus (SAC), 2004 UNPSA Winner Ms. Elba Cristina Sanches de Andrade Director for Quality Management, Centro Administracion da Bahia Brazil Ensuring Access to Pensions in Old Age to all Citizens through a Universal Pension, Mrs Jayavadee Sooben Principal Assistant Secretary for National Pensions Mauritius |
| 16:45 – 17:30 | Discussion |
| 17:30 – 17:45 | Presentation by Working Group Rapporteur and Wrap-up by Chair |
| 17:45 | Close of Workshop Day I Rapporteur : Ms. Zana Vokopola, Director, Urban Research Institute, Albania |
| FRIDAY, 29 JUNE 2007 | |
| Time | Programme |
| 09:00 – 10:30 | SESSION IV: Innovations that Make Governments More Responsive Introduction by Chair Dr. Michel Pochard Conseil D’Etat France Promoting Transparency, Accountability and Participation through i-Governance initiative, Mr. Reuel M. Oliver i-Governance Program Manager, Naga City, 2004 UNPSA Winner Philippines Promoting Participatory Governance by Implementing Local Agenda 21 Mr. Sadun Emrealp National Coordinator, Local Agenda 21 Turkey Improving health and social services through participatory governance: The case of the Tli Cho Community Services Agency, 2007 UNPSA Winner Ms. Anna Beals Director of Health and Social Services, Canada |
| 09:30 – 10:15 | Discussion |
| 10:15 – 10:30 | Presentation by Working Group Rapporteur and Wrap-up by Chair Rapporteur : Dr. Emir Mavani, Ministry of Finance United Arab Emirates |
| 10:30 – 10:45 | Coffee Break |
| 10:45 – 12:15 | SESSION V: Innovations that Make Governments More Cost-Effective Introduction by Chair Dr. Yeonho Lee Associate Professor, Department of Political Science and International Studies Yonsei University, Republic of Korea Promoting More Transparent and Less Expensive Lawmaking Processes Brigitte Barotanyi Head of Software Development Federal Chancellery, 2007 UNPSA Winner Austria Nicolais Guidelines: Standard Reply Times of the Italian Public Administration to Citizens’ Requests Dr. Enrico Borghi Vice President of Formez – Italian Training and Study Centre for Public Administration Italy |
| 11:05 – 11:45 | Discussion |
| 11:45 – 12:00 | Presentation by Working Group Rapporteur and Wrap-up by Chair Rapporteur : Mrs Wandia Seaforth, Chief of the Best Practices and Policies Section, UN-HABITAT |
| 12:00 – 12.30 | CLOSING SESSION Introduction by the Chair: Prof. Carlos Conde University of Granada, Spain Member of the Steering Committee of the European Network of Public Administration (EPAN) Prof. Jorrit de Jong Director, Government Studies Centre The Hague, the Netherlands Dr. Adriana Alberti Chief, Programme for Innovation in Governance And Public Administration Division for Public Administration and Development Management DESA, United Nations |
| 12:30 – 14:30 | Lunch Break |
| AFTERNOON | WRAP-UP PLENARY SESSION Workshop coordinator presents key policy messages and reports on workshop discussions |
